[Trending] 73 Times Restaurants Clapped Back To Negative Reviews

For small businesses these days, it’s all about the reviews. It doesn’t matter how slick of a marketing campaign you have, how much you invest in advertising and hosting grand events; it can all come hideously undone with a couple of unhappy customers who decided to tell the world about it.

However, it needn’t be the end of the world. Sometimes, if the negative review is genuine, a humble apology and promise to fix the issue can show an honesty and willingness to listen that many potential customers can appreciate. Alternatively, if the complaint is malicious and false, a witty and withering response can also win fans. You might even go viral and get a ton of free exposure!

Need further proof? Well, the good folks here at Bored Panda have collected a list of examples when restaurant owners dealt with negatively reviews just perfectly. Scroll down below to check them out for yourself, and let us know what you think in the comments!

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Don’t Like Our Food? Let’s Go To The Videotape!

Image credits: JoeBenigo

The New Neighbours Are Off To A Great Start!

Image credits: Votality

Looked Up Reviews For A Restaurant Where We Were Staying This Week, Found The Review That Convinced Us We Needed To Eat There

Image credits: karika47

Business Owner Claps Back On Yelp User For Leaving A Negative Comment On His Restaurant

Image credits: thekinkykinkycrow

Local Irish Pub Owner Destroys Obnoxious Lying Patron/Yankees Fan

Image credits: paperhurts

Lick A Cake, Get Your ‘Just Desserts’!

Image credits: Leah8329

Customer Lied Abt What Time She Arrived At Restaurant. Manager Reviewed The Camera Footage And Called Her Out On It, Immediately Changed Her Time To Make It Look Like She’s The Victim

Image credits: V0RT3XXX

A Trip Advisor Review For A Restaurant Near Me, 1st The Review And The Next 2 Are The Managers Reply

Image credits: AbiTabi

Guy Tried To Scam The Owner Of The Restaurant And Take Advantage Of Their Goodwill

Image credits: Antonaros

Lady Claims She She Spent $73 On Two Sandwhiches And Some Beans. Owner Looks Up Her Exact Order.

Image credits: tobeornottobeugly

Woman Writes A Fake Bad Review, Gets Called Out By Restaurant Owner

Image credits: BRANN0N

Lying Customer Tries To Take Down A Family Run Restaurant, Owner Efficiently Tells Them Where To Go

Image credits: mrmojofilter

Restaurant Owner Burns Reviewer

Image credits: TDog81

A Freedom Camper Gets Shitty Over The Fact That A Restaurant Asks Them To Leave… After They’ve Been Charging Their Devices For Three Hours And Bought Several (Read: Two) Beverages. Oh, And This Is On Boxing Day – One Of The Restaurant’s Busiest Days.

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Restaurant Business Owner Calls Out Disgruntled Former Employee Leaving Fake Review

Image credits: Mewwtant

Restaurant Calls Out Bs Review.

Image credits: killerdrama

Fake Review Before The Restaurant Even Opens

Image credits: your_dankesty

Man Gets Viciously Ripped Apart By Restaurant Owners

Image credits: Azakaka

Woman Goes To A Sit-Down Restaurant And Expects To Be Served Immediately. Restaurant Responds In Kind.

Image credits: Bazzer03

Lady Complaining About Not Getting Food She Didn’t Like That They Don’t Sell Anyway.

Image credits: Trenz007

Saw This Review On A Restaurant I’m Considering Going To

Image credits: MiaTheDuckling

Found This When Looking For Takeout

Image credits: scorpio_undercover

Looking Through Reviews Of The Amazing Biscuit Place Next To My House And Found This…

Image credits: MezziJ

Casually Browsing Reviews For Dinner When…

Image credits: ginga_gingaa

I Cant Even Hear Myself In Restaurants These Days…

Image credits: DoctorDipshitt

Rival Chinese Restaurant Called Out Leaving A Review

Image credits: Nice_Yams

Restaurant Owner Wasn’t Having It.

Image credits: PmMeBeer

A Local Guide Made A Fake Review On A Barber School That Gives Haircuts Because He Was A Friend Of A Former Student That Dropped Out Of The School.

Image credits: bruhwhatamidoin

Customer Tried To Spread Bullshit

Image credits: itsaavocado

This Women’s Review On A Local Restaurant/Bar’s Facebook

Image credits: bootsandbooze

Local Restaurant Exposes A Bad Reviewer

Image credits: heylookitsnothing

Breakfast Extortion!

Image credits: lisa-lizard-queen

When The Restaurant Owner Calls You Out

Image credits: Sun-Anvil

Restaurant Calls Out Reviewer.

Image credits: EvilSandman

I’ve Had This Screenshot Saved For A While Now, Glad To Have Found A Place Where I Can Post It!

Image credits: _VoldemortsNipple

Woman Leaves Poor Review On Local Restaurant, Restaurant Fires Back

Image credits: lilgnat

Bad Review On An Unopened Restaurant

Image credits: Lucas_the_Gamer

Op Thinks The Taco Joint Is Her Kids Playground

Image credits: bibyeidentity

Restaurant Owner Exposes Stuck-Up Customer

Image credits: Lucas_the_Gamer

When Someone Reviews A Place They’ve Never Been, Bbq Edition

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Comment History Has All Of Two Comments Including This One. Just Subbed Here A Few Hours Ago, First Time Posting. Hope I’ve Got The Right Idea.

Image credits: IAmNotTheshirtIWear

Thats Literally Less Than $.01 Per Person. Who Would Believe This..

Image credits: ddouvier

Reviewer Lacks Basic Reading Skills

Image credits: Acoustag

Thanks For Your Feedback, But None Of Our Menu Items Include Lamb…

Image credits: nolatime

Patron With A Flair For Giving Cafes Low Ratings For Often Invalid Reasons Gets Called Out (Very Politely) By The Owner.

Image credits: Jorshington

This Owner Exposing Their Ex-Employee

Image credits: DanyaBananya

Local Nightclub Responding To Woman Who Doesn’t Understand How Tabs Work

Image credits: fxckyox

Restaurant Owner Calls Out Snarky Tripavisor Reviewer.

Image credits: Lawksie

Ring My Bell

Image credits: juicykd

Someone Posts A Bad Review Which Twists The Facts, Owner Shortly Calls Him Out On His Bs

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Restaurant Responds To Poor Review

Image credits: sarcastic_tortoise

After A Nasty Review, The Cafe Manager Explains Exactly Why Lemon Water Costs 2 Pounds.

Image credits: Troppin

Our Special Tonight: R/Quityourbullshit With Hints Of R/Engrish.

Image credits: officialkfc

Local Restaurant Gets A Negative Review, Replies To Customer Calling Them Out And Providing Proof

Image credits: ultrasuperman1001

Irish Restaurateur Not Giving A Fuck

Image credits: blazinazn007

Guy Gives A 1 Star Rating To A Restaurant That Wasn’t Even Open.

Image credits: Allenrw3

Guy Complains About Food The Restaurant Doesn’t Serve, Gets Called Out By Management.

Image credits: mybeautifulcrocs

Local Restaurant Owner Sets The Record Straight

Image credits: Antisera

Classic Google Review Gag!

Image credits: Nullifier69

Restaurant Owner Redeems Business From An Otherwise Scathing Review (X-Post From R/Talesfromyourserver) *edited

Image credits: BreezeBo

Restaurant Manager Leaves A 1 Star Review On A Competitor’s Facebook Page

Image credits: PluviusNoctem

Disgruntled Customer vs. Restaurant Owner (It Gets Pretty Brutal Towards The End)

Image credits: ironic__usernam3

One Of My Favorite Restaurants Got A Bad Review And The Owner/Chef Called Them Out…

Image credits: Fairle

Source: BoredPanda